Disclaimer : All Rights Reserved. All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. IT Solutions is an independent technical support provider and is not affiliated with any other brand unless specified. The services we offer is also available on the website of the brand owners.
Techsage It solutions services can be purchased on a per-Problem basis (the "Per-Problem Plan"). With respect to the Per-Problem Plan, Techsage It solutions technicians, in their sole discretion will determine what constitutes a Problem. Techsage It solutions technicians will address a Problem which may include, follow-up telephone calls regarding the Problem that Techsage It solutions Consulting, in its sole discretion, deems reasonable and necessary in attempting to resolve the Problem. Once the Problem has been resolved by Techsage It solutions technicians, any further calls or requests for assistance will be considered a new Problem and additional fees will apply.
IF YOU PURCHASE Techsage It solutions SERVICES UNDER AND YOUR SERVICES TERMINATED BY YOU (OR BY Techsage It solutions CONSULTING IF YOU BREACH THIS AGREEMENT) BEFORE COMPLETING YOUR TERM, THEN, UPON TERMINATION OF YOUR SERVICES, YOU AGREE THAT YOU WILL RECEIVE THE LESSER (70%) OF THE AMOUNT PAID. THIS IS APPLICABLE WHERE IN PROBLEM THAT YOU CAME WITH INITIALLY IS NOT RESOLVED. NOTE:- SOFTWARES PROVIDED DURING THE COURSE OF SUPPORT WILL BE BOUGHT BY CUSTOMERS AND THE WARRANTY OR LIABILITY WILL REMAIN WITH THE ORIGINAL MANUFACTURERS. IN CASE WE BUY THE SAME FOR THE CUSTOMER AND PROVIDE THE SAME, THEN ALSO IT WILL BE A COMPLIMENTORY STEP FROM OUR END - WARRANTY AND LIABILITY STILL LIES WITH THE ORIGINAL MANUFACTURERS OR THE BRAND.
A Problem will be considered resolved when you receive one of the following:
Our advice to you may include steps that you will need to take before the Problem can be resolved, such as buying computer hardware, purchasing software, etc. and we will keep your service request open for future reference when you are ready to resume the process. .
For buying services online, a valid credit card is required. Techsage It solutions in this case has every right to either accept or reject a demand made via a credit card. A Techsage It solutions support service starts from the very day on which the agreement is signed and the payment is realized. Service is billed in advance and is non-refundable. In case the client is not satisfied with the service and hasn't received a successful resolution for a single issue concerning his PC within a month; a full refund with no questions asked is to be made.
The failure to fix even one issue would lead to a complete refund of the amount. In case even if one issue is fixed, the client is not entitled to full refund. Techsage It solutions reserves the right to either deduct a minimum of $69.99 or 25% of the total amount charged whichever is higher. In short, for X number of cases resolved a charge would be made and rest of the amount would be refunded. All service charges are inclusive of taxes, levies, or duties imposed by taxing authorities of Unites States, and you shall also be held responsible for payment of all such taxes, levies, or duties, if levied in your country.
No credit card information of a customer is stored. Nor at any point in time charges are levied without any explicit consent. Clients cannot shift from a instant support to any other plan. An accommodation for the amount can be made at the behest of terms and conditions suggested by an account manager.
A client is solely responsible for cancelling an account. An e-mail or a phone request for cancellation of an account must be forwarded to an account manager and in return an acknowledgement of the same should be received by a client. If end user is not satisfied with the service provided by Techsage It solutions Inc., and its partner Techsage It solutions, he/she has to call 1-888-810-3079, where we will resolve the issue or refund the payment has been made. Decision made by us will be final.
Any client data stored would be immediately archived on active servers for being used anytime in the future. Cancellation of the service will lead to an immediate cancellation and the client would not be charged again. Techsage It solutions reserves the right to either suspend or terminate an account and refuse any current or future use of the Service. The reasons for such an action can be related to unauthorized access of a portal, servers and databases, abusive behaviour, data theft, improper utilization of services, availing services for PC other than the one currently registered with Techsage It solutions. The termination of service would not only lead to deactivation or deletion of an account but also access to any PC Support Service. Use of any illegal software would result in cancellation of an account by Techsage It solutions. Techsage It solutions holds the right to refuse services to a client at any time.
Our Money-Back Guarantee policy* will always ensures your satisfaction. If our Technical Experts could not perform in accordance to service specifications (read our terms and conditions for more details) and you're not completely happy with the service you've purchased, you can get a full refund* within 30 days of initial registration.
Techsage It solutions at any time has the right to modify, discontinue, suspend or permanently do away with a service without any notice. Service prices are subject to a change on 30 days notice period. Changes will be either posted on the Website Techsage It solutions or e-mailed to a registered account of a client.
Techsage It solutions is an Independent Service provider, you may if you want to contact the respective company directly for which you are seeking support from Techsage It solutions . Techsage It solutions provides online remote technical support for laptops and Desktops. Techsage It solutions is not affiliated with any Manufacturers or third party companies unless we expressly not show our relation with them. To use specific warranties on your product please contact product manufacturers. Techsage It solutions technicians are certified by Techsage It solutions however we do not hold such certification from third party companies. The use of third party companies trademarks , brand names or logos are only for informational purpose that we provide support for such brand however Techsage It solutions do not endorse or vice versa. Techsage It solutions do not promote any trademark or brand name. All company logo and Company name mentioned on the website are for display purpose only. We are not affiliated nor a part of the Any brands or Manufactures. Techsage It solutions is as independent service provider for all leading brands.
In reference to our Service, we have a tendency to might offer to you, the utilization of bound code that is closely-held by TechSage It solutions Inc or its third party licensors, and suppliers.
TechSage It solutions recommends reading the full Terms & Conditions